RETURN, REFUND & CANCELLATION POLICY
a) In the event, that there is an error in the Services provided by us, we may refund the Entry Fee, provided the reasons are genuine and proved after investigation by krazyy22.
b) Please read the rules of fantasy sports before participating.
c) We do not cancel registrations once entered, however, in case of exceptional circumstances wherein the fault may lie with the payment gateway or from Our side, We will cancel your participation on request and refund the Entry Fee to You within a reasonable amount of time.
d) In case we cancel your participation in any Mobile Game or Contest as a result of this, We will return Your Entry Fee to You within a reasonable amount of time for You to redeem the same by playing other Contests on KRAZYY22.
e) We will try Our best to create the best user experience for You. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a payment gateway, payment refunds will be made to the same account.
Users must use any money in their Account within 365 days. KRAZYY22 shall have the right to directly forfeit any such unused amount after 365 (three hundred and sixty five) days. The idle Balance amount lying in your account may be withdrawn only in exceptional circumstances, determined on a case to case basis on the sole discretion of KRAZYY22.
f) Refunds will be efficiently processed within 48 hours of your request.
g) If the user joins in any paid league, Due to unexpected situation if the match gets cancelled, the user’s joined fees will be refunded back to the Krazyy22 wallet.
